Privacy Policy

This privacy policy explains how Arrow Aircraft, its subsidiaries, affiliates and other group companies will use and protect any personal information we collect about you when you use this website on your computer, laptop, tablet computer or smartphone.

Before giving us any of your details please read the following information. If you don’t want your personal information to be used in the ways set out here please don’t use the website or give personal data to us through it.

By browsing or using any part of the Arrow Aircraft websites, you agree to be bound by this privacy policy.

Who are we:

Arrow Aircraft is a business aviation company having a non-scheduled operator’s permit. Our businesses includes aircraft sales, aircraft charters, aircraft management and consulting and representation services. We are registered in India and our registered office is A-50, ground floor, road no. 4, Mahipalpur Extension, New Delhi – 110 037.

The reasons why we collect your personal information

We must have one or more reasons for using your personal information, they are:

  • To fulfil a contract we have with you, if you are a customer, supplier or employee
  • When it is our legal duty, such as HMRC or the Police
  • When it is in our legitimate interest
  • When you consent to it

A legitimate interest is when we have a business or commercial reason to use your information and it will always be fair and in your best interests.

These include some or all of the following:

  • To identify and prevent fraud
  • To enable us to personalize or improve our communications for the benefit of our customers
  • To ensure our systems are secure
  • To better understand how people interact with our websites

We will always balance our legitimate interests against your personal data rights.

How we collect your information

We will hold and use the personal data we collect via this website, from information posted by you on the website, from online forms, emails and from other ways you may contact us. The information we collect varies depending on how you wish to use the website and our services.

We only collect the minimum we need to provide the service or products you buy.

How we use your information

Arrow Aircraft will collect your information to enter into a service contract, to provide products or services and only with your consent for marketing purposes. We collect personal information about you such as your name, job title, email address, telephone, mobile phone number, postal address. We do this for billing and payment purposes, to supply services and products, and to contact you about any changes or additions to the existing services and products we supply.

Arrow Aircraft will also use your information for legitimate business and commercial reasons such as for internal record keeping, analysis, profiling, and market research. Your information may be passed on to third-party data processors acting on our behalf to process your data for these purposes. They will safeguard your data for us under India’s data protection laws. You may object to processing at any time by contacting us at info@arrowaircraft.com.

Any feedback you give us is used for the purpose of improving our website or the service we provide.

Security

We are committed to ensuring that your information is secure. Arrow Aircraft will not rent, sell or exchange your personal information except where necessary in order to process credit/debit card transactions. The bank or card processing agency will need to verify your personal details for authorization.

We keep personal information for as long as it is needed to provide our services, for internal record keeping, or until you ask for that information be deleted. You may ask for your personal information to be erased at any time by contacting us at info@arrowaircraft.com.

Marketing

At Arrow Aircraft we take your privacy seriously and will only use your personal information to provide the services or products you have asked for.
You have the right to stop us at any time if you no longer wish to be contacted for marketing purposes. You may object to profiling for direct marketing purposes. Please email us at info@arrowaircraft.com.

We may take photos and record footage at our events for use on our websites and other marketing materials.

Cookies

Cookies are small information files stored on your computer, laptop, tablet or smartphone that help the website remember who you are and information about your visit. They also help the website to function properly. For more information about how we use cookies please go to the Arrow Aircraft Cookie Policy.

Third party links

Arrow Aircraft may include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy and we can’t be responsible for the protection or privacy they provide you while visiting such sites. You should review their privacy policy before sending them any personal data.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email info@arrowaircraft.com or write to us at the following address:

Managing Director, Arrow Aircraft Sales and Charters Private Limited,
G5 building, opposite terminal 1C, IGI Domestic Airport, New Delhi 110 037.

We want to make sure that your personal information is accurate and up to date. As the information we hold is provided by you, please can you keep it up to date and accurate. You may also ask us to correct, rectify or remove any information you think is inaccurate by emailing us at info@arrowaircraft.com.

Changes to this privacy policy

We encourage you to review this privacy policy whenever you use the website because we will update it from time to time to reflect our current privacy practices.
This privacy policy was most recently updated on 1 July 2018.